Reservations Information

Hotel

ホテル

How to make an online reservation ?

Select the dates you are interested in, in the reservation box and click on ‘Book now’.
If you get a message indicating that there is no availability, check the closest available days through the colour legend.
Only the days marked in red are not available. Check the days in white or yellow. White days are available without any conditions and yellow days require a minimum stay of two nights.
Select the days you are interested in (you only have to mark the first and last day of your stay) and click on ‘Check availability’.
Add the number of people (adults, children and/or babies), the number of rooms and choose the room or rooms you are interested in below. Click ‘Next step 2’.
Optionally, enhance your stay with a menu at our restaurant, a service or an experience. Click on ‘next step 3’.
Add your information and click on ‘Confirm reservation’.
You will receive a confirmation email.

Conditions

Cancellation policy of a reservation
Free cancellation up to 7 nights before arrival. Outside
cancellations outside this period will incur a cancellation fee.
of the prepayment.

Gift vouchers cancellation policy
The client may modify or cancel his booking before 7 days prior to
7 days prior to arrival.

The change of date may only be made once.

It will not be possible to make a second
change of date, as this would invalidate the voucher. At
If cancelled during the last 7 days, the gift voucher will no longer be valid and will no longer be valid.
voucher is no longer valid and can no longer be used.

Group cancellation policy
For group bookings, weddings, retreats or others, cancellations will result in the
cancellation will result in the non-return of the deposit. If
cancellation occurs at least two months before the date of the
the date of the event, the establishment will keep 15% of the deposit paid
of the deposit paid, the rest will be refunded.

Prepayment
The payment of the stay will be divided in two, at the time of the
30% will be charged at the time of booking and 30% at the time of check out
at the time of check out the rest of the reservation will be charged
plus any extra expenses that may have arisen during the stay.
the stay.

In the case of groups that book the entire hotel for their stay, a charge of 40% will be
stay, a charge of 40% of the total amount will be made at the time of the
the reservation and the rest will be charged at the time of check out.

Check In/*Check Out

Reception hours: From 9:00 AM to 9:00 PM. In case of an emergency outside these hours, you will have a phone number to contact.

Check-in: From 3:00 PM to 8:00 PM. If your arrival time is later than 8:00 PM, you must contact the hotel in advance.

Check-out: At 12:00 PM. We do not offer a late check-out option.

It is advisable to confirm this directly at the hotel reception.

Early check out of a reservation
In the event of leaving the hotel before the end of the contracted stay, the hotel will charge the totality of the reservation.

Children under 18 years of age
Reservations will not be accepted for occupants under 18 years of age without an authorised adult companion.

Pets
Pets are NOT allowed.

VAT and tourist tax
Prices include VAT.
Tourist tax: the tax on stays in tourist establishments will be 1.32 Euros per person per day / VAT included.
This tax will be paid directly at the hotel. It will NOT be applied after the 7th consecutive night of stay, nor to children up to 16 years of age.

Meals

Breakfast: From 8:30 AM to 10:00 AM
Dinner: From 8:00 PM to 9:30 PM

If you plan to dine at the hotel restaurant, we kindly ask you to inform us in advance to reserve your table. Please also notify us of any food allergies or intolerances.

We offer a Miyabi tasting menu with 6 dishes and dessert (drinks not included) (€60) or a Teishoku menu, a set menu with 4 dishes and dessert (€35).

The restaurant is only open for dinner for guests staying at the hotel. Guests can request a bento box (Japanese picnic) or sandwiches for lunch if requested the day before.

A minimum of 24 hours’ notice is required for reservations.

Activities
Activities such as yoga, massage, tea ceremony or Japanese calligraphy are always subject to the availability of the professional who performs them. We kindly ask you to contact us if you happen to be interested.

Swimming pool
We have an outdoor swimming pool for the summer period. There is no lifeguard service. Minors must be accompanied by an adult. We recommend that you bring your own towel, the towels in the rooms are not for the swimming pool.